Safety, Equality, and Regulatory Understanding (SERU)

Welcome to the Safety, Equality, and Regulatory Understanding (SERU) Preparation Course

Are you looking to strengthen your knowledge of workplace safety protocols, equality principles, and regulatory compliance? Our Safety, Equality, and Regulatory Understanding (SERU) Preparation Course is designed to help you understand the key topics essential for a wide range of industries, from healthcare and education to transportation and construction.

This course is ideal for anyone aiming to meet SERU standards and regulations. It ensures that you are well-equipped to work safely, inclusively, and in full compliance with the law.

Safety, equality and regulatory understanding requirement 

It is essential that London PHV drivers have an appropriate understanding of safety, equality and regulatory requirements that apply to them. This helps ensure public safety and will enhance levels of customer service. 

SERU requirement

The safety, equality and regulatory understanding (SERU) requirement came into force on 1 October 2021. It applies to both new applicants and those applying to renew their PHV driver’s licence.

This SERU requirement includes:

a)  Drivers’ obligations under the PHV (London) Act 1998 including the associated regulations and relevant obligations including under the Equality Act 2010;
b)  Policies and guidance issued by Transport for London (TfL) or other persons which are relevant to London PHV drivers; 
c)  The particular needs of passengers that arise because a passenger has (or may have) a protected characteristic under the Equality Act 2010;
d)  Protecting children and adults at risk from harm and abuse;
e)  Passenger and driver safety; 
f)  Road and vehicle safety.

Why Choose Our SERU Preparation Course?

• In-Depth Knowledge: Our course provides you with the knowledge and understanding required to meet safety, equality, and regulatory standards in various industries. You’ll cover everything from workplace safety and health regulations to diversity, equality, and the importance of following the law.
• Expert Instructors: Learn from experienced professionals who have deep expertise in safety protocols, regulatory laws, and equality practices. They will guide you through each section of the course and offer practical insights that go beyond theory.
• Flexible Learning Options: We understand your schedule is important. That’s why our SERU preparation course is available online and in-person, giving you the flexibility to learn at your own pace, anytime, anywhere.
• Interactive & Engaging Learning Materials: Engage with quizzes, interactive modules, case studies, and mock exams that simulate the real-world application of SERU principles. Our hands-on approach ensures you understand how to apply what you’ve learned.
• Comprehensive Exam Preparation: Our course focuses not only on learning the key principles but also on preparing you to pass any assessments or exams related to SERU requirements. Through mock tests and practice assessments, you’ll feel confident and prepared.

How the Course Works

Register for the course through our website, either for in-person or online sessions.

Access your learning materials, including video lessons, reading resources, and interactive quizzes.

Study each module at your own pace, and revisit materials as needed to ensure thorough understanding.

Take practice tests and receive feedback to ensure you’re fully prepared for your SERU assessment.

Apply the knowledge to real-world scenarios and exam-style questions to boost your confidence and performance.